A legal practice can be a busy office with lots of cases to manage and people to navigate. Business hours can often be difficult to stick to, especially near the end of a case.
This is why we believe our client service, answering calls for law firms, is a must-have option for many companies working in criminal law.
Our telephone answering service for lawyers acts like a virtual receptionist service where we answer every legal call that comes your way, taking messages and passing on their details.
Whether you have consistent calls from current clients or new ones, it can be difficult to manage the calls when staff numbers are low or when you’re incredibly busy.
Fortunately, we can make your legal practice much more efficient by handling these phone calls for you. We’ll work with you to ensure you’re happy with everything we say on each phone call so there is a seamless link between your law firm and our service.
If you’re interested in streamlining your practice to allow you to focus more on daily activities instead of answering calls all day or night, contact us today. Our expert team will be happy to discuss your current situation and explain how we can help.
We’re not a call centre; we’re professional receptionists who provide exceptional service for all our clients, ensuring they never miss a call and can stay in touch with customers at all times.
Our phone answering service makes it feel like clients and customers are speaking directly to your company. We possess all the vital information – your address, product details, and more – to ensure the most natural conversation with each caller.
Whether it’s setting up meetings, confirming bookings, or answering sales calls, we’re on hand to answer your calls at all times.
Interested in our call answering service? Contact us right away and discover how you can sign up for a free trial of our services.
Every call is answered promptly and professionally in your company’s name, ensuring a seamless experience for your customers.
Maintain consistent communication with your clients, even outside of regular business hours, ensuring no opportunity is ever missed.
You decide when calls overflow to us—during busy periods, after-hours, or as your full-time solution—giving you complete control.
We capture detailed messages and forward them to you instantly via email, SMS, or WhatsApp, so you’re always in the loop.
Whether you need basic message-taking or more complex call handling, our service scales with your business needs, providing reliable support 24/7.
Yes! We work with you to come up with a script that our agents can use on the phone to ensure whoever calls knows they’re speaking to your law firm.
We want to ensure there is a concrete link between our call answering service and your legal firm, so we’ll only say what you want us to say while speaking on the phone.
There are many benefits to choosing The Answering Service’s legal answering services, and they include:
We’re delighted to say that we can answer calls from your clients 24 hours a day, seven days a week. Whether someone is in the office or not, we will be on the phone and available to speak to clients at all hours.
We can explain to each caller outside of business hours that someone will return their call at another hour, but rest assured that we’ll always be there to answer a phone call quickly.
Our call answering service for law firms is designed to ensure all phone calls are answered promptly. From there, we’ll take any messages and caller details and then forward them to you.
We do this either via SMS, WhatsApp or email, keeping you in the loop at all times. We can, if you prefer, transfer calls to your team if we have a rota to advise us who is on call.
We do offer a virtual receptionist service that can handle appointment bookings and manage your calendar, too. If you’d like to hear more about our services, don’t hesitate to contact us by calling 0333 5555 247.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
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