Our estate agent answering service is designed to make your professional life easier and much more efficient.
While you’re busy conducting property viewings, the last thing you want to be doing is answering a phone call and ignoring your clients. That’s where we come in.
Whether you’re at a property or in client meetings, there are times when you can’t speak on the phone. The Answering Service will take over your phone lines and accept any incoming calls while you’re busy, ensuring the company runs effectively and customer satisfaction is at an all-time high.
At The Answering Service, we have worked with a wide range of property management companies and estate agents across the UK.
While their – and your – expertise is in the local property market, ours is in answering calls and providing professional support when you need it.
If you’re interested in our services, and finding out how we can support your business, contact us today.
We’re not a call centre; we’re professional receptionists who provide exceptional service for all our clients, ensuring they never miss a call and can stay in touch with customers at all times.
Our telephone answering service makes it feel like clients and customers are speaking directly to your company. We possess all the vital information – your address, product details, and more – to ensure the most natural conversation with each caller.
Whether it’s setting up meetings, confirming bookings, or answering sales calls, we’re on hand to answer your calls at all times.
Interested in our call answering service? Contact us right away and discover how you can sign up for a free trial of our services.
Every call is answered promptly and professionally in your company’s name, ensuring a seamless experience for your customers.
Maintain consistent communication with your clients, even outside of regular business hours, ensuring no opportunity is ever missed.
You decide when calls overflow to us—during busy periods, after-hours, or as your full-time solution—giving you complete control.
We capture detailed messages and forward them to you instantly via email, SMS, or WhatsApp, so you’re always in the loop.
Whether you need basic message-taking or more complex call handling, our service scales with your business needs, providing reliable support 24/7.
Any time! We can answer inbound calls at all hours, any day of the week and during holidays.
Even if nobody is in the office, we can still accept calls and relay messages for you to deal with once you’re back at work. That’s the beauty of this service; we’ll always be on hand to represent your company, even when you’re unavailable.
Absolutely, yes. We will need to have access to your calendar and rotas to ensure that we book the appointments at the correct time for you. As this is a little more complex, speak to us for more information on this.
Our call answering services for estate agents are designed to allow you to focus on your core business objectives, giving you more time to work with clients. While you’re busy managing properties or organising property viewings, we’re answering the phone for you, taking messages and keeping you in the loop so you always know what’s happening without having to sit on the phone all day.
All calls are answered in your company name, providing a seamless continuity for your customers. Our agents will take detailed messages from each caller and forward them to you via SMS, WhatsApp or email – whichever you prefer. We can forward calls to you but there is a cost for this service so most customers opt for a message.
We do have other services available in our repertoire that can do this for you if you’d like. You can contact us right now to discuss this in more detail.
With our call answering service, you can also decide when phone calls overflow to us, knowing that every customer is greeted with a friendly, professional voice.
We think our service is incredibly affordable for businesses of all sizes.
With a minimum agreement of six months, you’ll pay £15 per month. Within this package, you receive 15 calls per month. Anything over that costs £1.20 per call that we answer and relay to you.
If you’d like to hear more about our pricing plan, you can call 0333 5555 247 to speak to one of our team.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
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Let’s discuss your needs and help solve your problems.
