An accountancy practice can be a busy place, especially during tax season. And, at this time, it can be difficult to always make yourself available to answer business calls.
This is why we believe our telephone answering services are ideal for an accountancy business like yours, as they allow you to focus on your clients safely in the knowledge that a real person is working as an extension of your team to answer important calls.
We’ll relay messages to you immediately and transfer calls if required, helping you become one of the most efficient businesses in the accountancy sector.
If you don’t have a reception team, or they’re extremely busy, it can be tough to spend time answering calls when you’re dealing with client accounts and other administrative tasks.
At The Answering Service, we give you dedicated teams of people who can professionally answer the phone with a script you’re happy with. Think of us as professional receptionists who offer a seamless integration with your business.
If you’re interested in streamlining your practice so you can focus more energy on daily activities instead of answering phone calls day and night, contact us today.
We aren’t a call centre; we’re a professional accountant answering service designed to act on your behalf.
Our telephone answering service makes it feel like clients and customers are speaking directly to your company. We possess all the vital information: your address, service details, hours, prices, and more.
We’ll pass on information about callers immediately so you’re always in the loop.
Every call is answered promptly and professionally in your company’s name, ensuring a seamless experience for your customers.
Maintain consistent communication with your clients, even outside of regular business hours, ensuring no opportunity is ever missed.
You decide when calls overflow to us—during busy periods, after-hours, or as your full-time solution—giving you complete control.
We capture detailed messages and forward them to you instantly via email, SMS, or WhatsApp, so you’re always in the loop.
Whether you need basic message-taking or more complex call handling, our service scales with your business needs, providing reliable support 24/7.
Yes, we’ll work with you to ensure our team answers the phone exactly how you want them to, providing consistency and professionalism.
This way, anybody calling will feel like they’re talking directly to somebody within your business.
Our telephone answering service starts from £15 per month but can be scaled up to exactly what you need.
Our pricing page features more details on the level of service you can choose. If you only receive a handful of calls every month, you could pay just £15.
Contact us today to speak to one of our agents and find out which price level is ideal for your accountancy business.
Whenever you need us to! Our accountant answering service is available to you 24 hours a day, 7 days a week.
Whether someone is in the office or not, we can take over your phone lines to answer calls, allowing you to focus on meetings and key tasks.
When you know you’re free, you can take back control of any incoming calls.
Yes, our call handling service does provide appointment booking and calendar management.
This is a slightly more complex facility and would require us to have access to your calendar and rules around geography. If you have more complex requirements, please call us on 0333 5555 247.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
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Let’s discuss your needs and help solve your problems.
