At The Answering Service, we’re not a call centre; we’re a team of professional receptionists who provide telephone answering services unlike any other phone answering providers.
All phone calls from your customers are answered quickly,, meaning we never miss a call – ensuring your brand identity remains consistent and approachable to clients.
We use only native English-speaking receptionists, providing the most professional service possible.
Many small businesses cannot afford a receptionist or office manager, nor have the time to manage calls, bookings and meetings themselves.
This is where we come in.
Think of us as your virtual office receptionist with a local phone number, taking caller details, message-taking, appointment booking and so much more.
Allow our excellent service to help your business run smoothly so you can focus on your company’s core activities.
If you’re interested in discovering how our virtual receptionists work, don’t hesitate to contact us right away. You can do so by calling 0333 5555 247.
We’re not a call centre; we’re professional receptionists who provide exceptional service for all our clients, ensuring they never miss a call and can stay in touch with customers at all times.
Our phone answering service makes it feel like clients and customers are speaking directly to your company. We possess all the vital information – your address, product details, and more – to ensure the most natural conversation with each caller.
Whether it’s setting up meetings, confirming bookings, or answering sales calls, we’re on hand to answer your calls at all times.
Interested in our call answering service? Contact us right away and discover how you can sign up for a free trial of our services.
Every call is answered promptly and professionally in your company’s name, ensuring a seamless experience for your customers.
Maintain consistent communication with your clients, even outside of regular business hours, ensuring no opportunity is ever missed.
You decide when calls overflow to us—during busy periods, after-hours, or as your full-time solution—giving you complete control.
We capture detailed messages and forward them to you instantly via email, SMS, or WhatsApp, so you’re always in the loop.
Whether you need basic message-taking or more complex call handling, our service scales with your business needs, providing reliable support 24/7.
We can answer calls from your customers 24 hours a day, seven days a week. Essentially, whenever you need us to man the phone lines, we can do it. Our phone answering services are available around the clock.
Whenever you’re feeling overwhelmed by calls or you’re facing a busy couple of days, you can hand over control of the phone lines to us. We’ll follow the script we’ve agreed upon and manage everything from there, keeping you up to date with any messages or appointments.
There are many benefits of using a virtual receptionist to transfer calls, handle bookings and more. They include:
Once we’re granted access to your calendar, our agents can book appointments immediately. When we organise a meeting, an event or a video call, we’ll instantly send you a notification alerting you to the information.
This way, you’ll know exactly what’s being added to your calendar the second it’s confirmed.
There is no delay and we don’t send a weekly update; everything is instant so you’re always in the loop.
Yes, absolutely!
We want to ensure you’re still in complete control – we’re just here to answer calls and manage your calendar. You can provide us with specific booking instructions, preferred time slots, meeting durations and other requirements.
If you’d like to find out more information about our virtual receptionist service, don’t hesitate to get in touch today. We can even discuss our free trial with you.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
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Let’s discuss your needs and help solve your problems.
