estate agent answering service

Discover Affordable, Tailored Call Answering Solutions

At The Answering Service (TAS), we understand that every business has unique needs when it comes to call handling. That’s why we offer flexible, cost-effective pricing plans designed to fit your specific requirements, whether you’re a small business or a large organisation managing high call volumes.

With over 27 years of experience, we provide transparent, reliable, and professional service that ensures you never miss an important call. Our plans range from essential call answering to complex call routing and message forwarding, all with no hidden fees and complete clarity. Explore our options below to find the best solution for your business needs, or reach out for a custom quote!

Get in Touch

We also offer several off-the-shelf packages that you may be interested in for your business. If you have any specific requirements, then get in touch with our team at any time today.

Essential Plan

£15/month

Zero Set-up Fee | Rental of £15 per month | 10 FREE inbound calls each month | £1.40 per call thereafter

  • Free Trial
  • 24/7/365
  • Professional bespoke IVR greeting
  • An extension of your company
  • Simple Scripting
  • Messages dispensed by email

Elevate Plan

£45/month

Zero Set up fee | £45 per month | 40 FREE inbound calls Included each month | £1.20 per call thereafter

  • Free Trial
  • 24/7/365
  • Professional Bespoke IVR Greeting
  • An extension of your company
  • Custom Scripting
  • Messages dispensed by Email / WhatsApp

Thrive Plan

£100/month

Zero Set up fee | £100 per month | 110 Free inbound calls each month | £1.10 per call thereafter

  • Free Trial
  • 24/7/365
  • Professional Bespoke IVR Greeting
  • An extension of your company
  • Custom Scripting
  • Live call Transfer
  • Messages dispensed by Call / WhatsApp / SMS

Bespoke Plan

£XX/month

Bespoke Pricing for full integration | Contact us | Pricing dependant on complexity

  • Free Trial
  • 24/7/365
  • Live call Transfer
  • Rota Management
  • Payment Collection
  • Live Web Chat
  • Email Integration

Find the right solution for Your business

24/7 Simple Call Answering

24/7 Call Handling in Your Business Name

Key Features

  • 24/7 Availability.
  • Brand-Consistent Answering.
  • Flexible Call Overflow.
Virtual Switchboard Service

Appointment Scheduling

24/7 Appointment Booking for Your Team

Key Features

  • 24/7 Availability
  • Seamless Diary Management
  • Meeting Notifications via Email
lady speaking on her mobile phone

PCI Compliant Payment Collections

Secure, PCI-Compliant Payment Handling

Key Features

  • 24/7 Availability
  • Fully PCI Compliant
  • No Card Details Seen by Agents
Virtual Personal Assistant

Complex Call Scripting

Advanced Call Scripts for Seamless Customer Support

Key Features

  • 24/7 Availability
  • Custom, Multi-Layered Call Scripts
  • Personalised Responses with Stored Data
Virtual Switchboard Service

Lone Worker Support

24/7 Safety Checks for Lone Workers

Key Features

  • 24/7 Availability
  • Enhanced Lone Worker Safety
  • Rapid Escalation Protocols
Virtual Personal Assistant

Call Patching

24/7 Call Patching to the Right Person

Key Features

  • 24/7 Availability
  • Instant Call Patching
  • Rota Management
lady speaking on her mobile phone
Young lady working on her computer

Why Choose Our Service?

  • 24/7 Availability

Our service operates around the clock, every day of the year, ensuring you never miss an important call.

  • Experienced, Reliable Team

With over 27 years in the industry, our experienced team is committed to representing your company at all times of the day.

Get in Touch

What Our Customers Say About Us

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

gtele logo

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

Ian M

Gtele.com

milestone logo

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

Logo

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

gtele logo

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

Ian M

Gtele.com

milestone logo

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

Logo

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

gtele logo

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

Ian M

Gtele.com

milestone logo

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

Logo

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

Read Our Latest News & Blogs

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Can outsourced phone answering make you more productive?

Running a business – whatever the size – can be stressful and time-consuming. With staff to manage, different tasks to complete and oversee, finances, and possibly even client relationships, it’s tricky to answer the phone all the time. If you can’t answer calls, you’re missing out on business, and existing relationships with suppliers and clients … Read more

Ready To Transform Your Business?

Let’s discuss your needs and help solve your problems.

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