Instead of just letting calls go to voicemail where customers can either leave a message or take their business elsewhere, let us take control of your telephone system. We can ensure all incoming calls reach their intended target with efficient call forwarding to offer your clients the best customer services in your industry.
So, no matter the time of day – even outside of normal business hours – we can ensure your customers can reach you with our expert call management.
We can make it easy for your customers to always reach you.
All you need to do is let us know your latest rota and we can handle the rest. Provide us with the right information about staff and their departments within your business and we’ll always connect clients to the right people.
Our system allows us to see who’s working and available to receive calls, so we can quickly patch through customers efficiently and accurately.
Are you interested in transforming how customers can reach you? Are you keen on providing a more personal service to your clients?
If so, our virtual switchboard operator service is essential for you. Simply get in touch by calling 0333 5555 247 to speak to our expert team.
We’re not a call centre; we’re professional receptionists who provide exceptional service for all our clients, ensuring they never miss a call and can stay in touch with customers at all times.
Our phone answering service makes it feel like clients and customers are speaking directly to your company. We possess all the vital information – your address, product details, and more – to ensure the most natural conversation with each caller.
Whether it’s setting up meetings, confirming bookings, or answering sales calls, we’re on hand to answer your calls at all times.
Interested in our call answering service? Contact us right away and discover how you can sign up for a free trial of our services.
Every call is answered promptly and professionally in your company’s name, ensuring a seamless experience for your customers.
Maintain consistent communication with your clients, even outside of regular business hours, ensuring no opportunity is ever missed.
You decide when calls overflow to us—during busy periods, after-hours, or as your full-time solution—giving you complete control.
We capture detailed messages and forward them to you instantly via email, SMS, or WhatsApp, so you’re always in the loop.
Whether you need basic message-taking or more complex call handling, our service scales with your business needs, providing reliable support 24/7.
A virtual switchboard is designed to connect your customers and clients to the right person within your business, easily and efficiently.
The last thing you want as a business owner is your customers turning elsewhere because they can never get through to you on the phone. Whether it’s because you’ve recently set up a new phone system or you’re just too busy to accept phone calls, this is where the virtual switchboard comes in handy.
When a call comes in, it directs them to an available person, ensuring their business stays with you, improving your brand reputation and increasing your conversions.
A virtual switchboard is suited to businesses of all sizes. You don’t require a specific number of staff members for a virtual switchboard to work for you.
The beauty of our service is that we put customers in touch with whoever is available, whether that’s one out of 40 people or four. So, whether you’re a large or small business, you can still benefit from our virtual switchboard service.
There are plenty of benefits to our virtual switchboard service, which is why so many companies just like yours have decided to work with us. The benefits include:
At The Answering Service, we provide a lot of useful services to businesses of all sizes. For instance, we offer a virtual receptionist service where we handle incoming calls, arrange meetings, and manage your calendar.
We also have a call answering service that allows us to answer incoming phone calls on a virtual landline number and act on your behalf to potential clients and customers. We aim to pick up the phone within three rings, amplifying the customer experience.
If required, you can also benefit from our virtual assistant service, allowing you to focus on your core business needs.
If you’d like to know more about our services at The Answering Service, don’t hesitate to contact us now.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
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Running a business – whatever the size – can be stressful and time-consuming. With staff to manage, different tasks to complete and oversee, finances, and possibly even client relationships, it’s tricky to answer the phone all the time. If you can’t answer calls, you’re missing out on business, and existing relationships with suppliers and clients … Read more
According to a study conducted by Face for Business, only 21% of people surveyed answer every call they receive. The same survey also discovered that 2% completely ignore their phones when they ring. As technology has advanced and chat services have improved, many people prefer to send instant messages or even voice notes on apps … Read more
Let’s discuss your needs and help solve your problems.
