The rising costs and in-house overheads of running a business can be challenging but with our clever technology and professional receptionists, our call answering service can save you time and money.
Our accomplished call-handling service will answer all incoming calls, ensuring your customers can always stay in touch with you. Our professional agents answer calls in your business name to maintain brand identity and consistency.
They can then forward messages to you via SMS, WhatsApp, or email so you can stay in the loop without having to answer calls all day, taking you away from core business tasks.
As well as a live call answering service, our dedicated team can transfer calls from their virtual office, manage appointments, confirm bookings, and much more.
If you have a small team and don’t have the resources to answer your calls all day, we can help. Our phone answering service provides all the benefits of offering your clients an open line of communication while also allowing you to focus on your day-to-day objectives.
Are customers getting fed up with missed calls? The Answering Service is here to help!
We’re not a call centre; we’re professional receptionists who provide exceptional service for all our clients, ensuring they never miss a call and can stay in touch with customers at all times.
Our phone answering service makes it feel like clients and customers are speaking directly to your company. We possess all the vital information – your address, product details, and more – to ensure the most natural conversation with each caller.
Whether it’s setting up meetings, confirming bookings, or answering sales calls, we’re on hand to answer your calls at all times.
Interested in our call answering service? Contact us right away and discover how you can sign up for a free trial of our services.
Every call is answered promptly and professionally in your company’s name, ensuring a seamless experience for your customers.
Maintain consistent communication with your clients, even outside of regular business hours, ensuring no opportunity is ever missed.
You decide when calls overflow to us—during busy periods, after-hours, or as your full-time solution—giving you complete control.
We capture detailed messages and forward them to you instantly via email, SMS, or WhatsApp, so you’re always in the loop.
Whether you need basic message-taking or more complex call handling, our service scales with your business needs, providing reliable support 24/7.
We can answer calls from your customers and clients 24 hours a day, seven days a week. We can even man your phone lines during holidays so you can have some downtime.
There are several benefits to signing up for our phone answering service, including:
No, we don’t think it is!
Our phone answering service is affordable and flexible, so you only pay for the type of service you need. Subscription starts from just £15 per month with a one-off setup fee and a pay-as-you-go deal for any calls answered over your monthly agreement.
If you’d like some more information about our pricing, don’t hesitate to contact us today by calling 0333 5555 247.
Yes, that’s the beauty of our service.
We can tailor the call script to your exact preference, matching your business tone and brand identity.
You can provide specific instructions for handling different types of calls, too, so the entire service is seamless.
Get in touch today to find out about our free trial offer.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
A reputable call-answering service is at the heart of every responsive CX strategy Whatever your industry, service delivery can make or break your business – particularly when your competition offers the same product or service at a similar price point. That’s why placing your customers’ needs first can no longer be ignored, and neither can … Read more
Running a business – whatever the size – can be stressful and time-consuming. With staff to manage, different tasks to complete and oversee, finances, and possibly even client relationships, it’s tricky to answer the phone all the time. If you can’t answer calls, you’re missing out on business, and existing relationships with suppliers and clients … Read more
According to a study conducted by Face for Business, only 21% of people surveyed answer every call they receive. The same survey also discovered that 2% completely ignore their phones when they ring. As technology has advanced and chat services have improved, many people prefer to send instant messages or even voice notes on apps … Read more
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